Vibrelli offer warranty for all purchases made with us directly on this website or through Amazon.com. Some of our products have an individual warranty unique to that particular product which will be in written form in the user manual that came with the purchase in these situations. Otherwise the warranty program applies.

Vibrelli warrants our products to the original purchaser only to be free from workmanship or material defect. This warranty does not transfer to a new owner if one of our products is sold or passed on (second hand). If a product has a defect related to workmanship and or materials, Vibrelli will repair or replace (situation dependent) the defective part. Vibrelli reserves the right to issue a full refund as an option.

This warranty does not cover issues created by normal wear and tear including but not limited to, accidents, theft, rust, scratches, modifications, non-approved or as a result of failing to follow all installation instructions, warnings and cautions, theft, damage due to misuse or improper installation. Please refer to our extension warranty program details here.

To submit a warranty claim please email support@vibrelli.com